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TERMS AND CONDITIONS OF USE

TL;DR - Loot Studios Terms Update (June 2025)

  • Clarified subscription rules, billing, cancellations, and refund policies.

  • Updated Flex and Premium plan details, including automatic bundle assignments.

  • All other terms remain unchanged since the last update (September 2024).

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

By using this website, you signify you will be consenting to these Terms and Conditions of Use. If you do not agree to these Terms and Conditions of Use, please do not use the website.

Your access to and use of this website, as well as all related websites operated by Loot Studios (Kraken Produtos Digitais Ltda.), which includes lootstudios.com (collectively the “Site”), is subject to the following terms and conditions (“Terms and Conditions of Use”) and all applicable laws and regulations. By accessing and browsing the Site, you agree to be bound, without limitation or qualification, by these Terms and Conditions of Use and acknowledge that any other agreements entered between you and the Site are superseded and of no force or effect.

You agree that the Site itself, as well as all content, videos, training materials, products, services and/or any other materials, made available on the Site by us or other third parties, as well as the look and feel of all of the foregoing (collectively referred to as the “Content”), are maintained for your personal use and information by Loot Studios (the “Company”), are subject to intellectual property laws and are either owned or used with permission by the Company.

You agree that such Company Content shall include all proprietary videos, HTML/CSS, Javascript, graphics, voice and sound recordings, artwork, photos, documents, and text as well as all other materials included in the Site, excluding only the materials you provide. Subject to your compliance with these Terms and Conditions of Use, the Company hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Site solely for your personal purposes, excluding any and all commercial purposes.

No Company Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by the Company. Modification of the Content or use of the Content for any other purpose other than personal use is a violation of the copyright and other proprietary rights of the Company, as well as other authors who created the materials.

You may not distribute, modify, transmit, sell, or use the content of the Site or any Content, including any and all software, tools, graphics, and/or sound files, for public or commercial purposes without the express written permission of the Company.

YOU AGREE THAT THE COMPANY MAY USE METHODS OF IDENTIFYING THE CONTENT MADE AVAILABLE TO EACH USER OF THE LICENSE IN A PERSONALIZED MANNER, ESPECIALLY TO VERIFY ANY VIOLATIONS OF THESE TERMS AND CONDITIONS OF USE, AND THAT IN CASE OF BREACH BY ANY USER, THE COMPANY SHALL BE ENTITLED TO SEEK INDEMNIFICATION AND TO PURSUE THE APPLICABLE CIVIL AND CRIMINAL ACTIONS, AS WELL AS TO CANCEL OR SUSPEND ANY LICENSE RELATING TO SUCH A USER.

All Content, such as text, data, graphics files, videos, and sound files, and other materials contained in the Site, are copyrighted unless otherwise noted and are the property of the Company and/or a supplier to the Company.

1. SUBSCRIPTION TERMS

1.1 Subscription Start and Billing

By starting your Loot Studios subscription and providing or designating a payment method, you become a Member and authorize us to charge you a recurring subscription fee at the then-current rate. We reserve the right to adjust pricing for our subscriptions in any manner and at any time, at our sole and absolute discretion. Except as otherwise expressly provided in these Terms, any price changes to your subscription will take effect following notice by email.

1.2 Updating Payment Information

You must provide and keep up-to-date accurate contact and payment information, including name, shipping address, and credit or debit card number. We store your payment information for ease of future charges. All personal information is subject to the Privacy Policy.

1.3 Recurring Payments and Cancellations

BY PURCHASING ANY SUBSCRIPTION, YOU ACKNOWLEDGE THAT YOUR SUBSCRIPTION HAS AN INITIAL AND RECURRING PAYMENT FEATURE AND ACCEPT RESPONSIBILITY FOR ALL RECURRING CHARGES PRIOR TO CANCELLATION. YOUR SUBSCRIPTION WILL BE AUTOMATICALLY EXTENDED FOR SUCCESSIVE PERIODS. TO CANCEL YOUR SUBSCRIPTION, YOU MUST DO SO AT LEAST 48 HOURS PRIOR TO YOUR NEXT SCHEDULED RENEWAL DATE BY EMAILING SUPPORT AT support@lootstudios.com.

1.4 Loot Rewards System

When you subscribe, you enroll in our Loot Rewards system. Loot Coins act as virtual currency earned through subscription duration and purchases made via the My Cart feature. You can exchange Loot Coins for rewards, including legacy bundles, special characters, game accessories, and environment packs.

  • Loot Coins are valid for one year after receipt.
  • The oldest balances are spent first when redeeming.
  • Expired Loot Coins cannot be recovered.
  • Cancelling your subscription resets your earning rate.

1.5 Membership Tiers

We offer different subscription plans with distinct benefits, which are detailed on our website.

1.6 Upgrade and Downgrade Policy

Upgrading your plan allows access to additional benefits according to the selected tier. If you downgrade, you retain the benefits already redeemed under your previous plan. However, future benefits will follow the rules of the new, downgraded plan.

1.7 Refund Policy

You may request a refund within seven (7) days after your payment has been processed and approved. Refund requests are subject to review and may be denied if any benefits associated with the subscription, such as access to content or rewards, have been partially or fully utilized during the billing period.

In the event of an approved refund, access to all related benefits will be revoked, and your account will be reverted to the default plan (Free Account).

Loot Studios reserves the right to deny any refund requests that do not comply with these conditions.

1.8 Additional Terms for Flex and Premium Plans

If you subscribe to a Flex or Premium plan, additional terms regarding bundle selection apply:

Bundle Selection Window: You must select your bundle within thirty (30) days after the initial payment of your subscription. For subsequent months, the same thirty (30)-day selection window will apply following each renewal date. If no selection is made within this period, a bundle will be automatically assigned according to the rules below.

  • Flex Plan: If no choice is made within the selection window, you will automatically receive the current bundle of the month based on the thematic of your subscription (Fantasy or Sci-Fi).
  • Premium Plan: If no choice is made within the selection window, you will automatically receive:
    • The current bundle of the month, and
    • The most recent bundle from the Bundle Store that you do not yet own.
  • Exhaustion of Available Bundles: If you no longer have bundles available to redeem under the Premium plan, your subscription will automatically migrate to the corresponding Standard plan. If you have a grandfathered pricing rate, it will be preserved.

Please review these specific terms carefully when subscribing to Flex or Premium plans. Full details are available in our FAQ.

2. INTELLECTUAL PROPERTY

All trade names, trademarks, and images and biographical information of people used in the Company Content and contained in the Site, including without limitation the name and trademark “Loot Studios”, are either the property of, or used with permission by, the Company. The use of Content by you is strictly prohibited unless specifically permitted by these Terms and Conditions of Use. Any unauthorized use of Content may violate the copyright, trademark, and other proprietary rights of the Company and/or third parties, and will subject the user to the penalties provided by the applicable laws of privacy and publicity, especially in Brazilian Law No. 9,279 of 1996 (Industrial Property Law).

Nothing contained in this Agreement or in the Site shall be construed as granting, by implication or otherwise, any license or right to use any Trademark or other proprietary information without the express written consent of the Company or third party owner.

The Company respects the copyright, trademark and all other intellectual property rights of others. The Company has the right, but not the obligation, to remove content and accounts containing materials that it deems, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions of Use. If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on the Site or in any Content in any way, you may notify Company at support@lootstudios.com. Please provide your name and contact information, the nature of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location/URL of the violation, and any other information you believe is relevant.

3. DATA PRIVACY

By using the Site, you accept our Privacy Policy, available at https://www.lootstudios.com/pages/privacy-policy. We collect, process, and protect your personal data in compliance with the Lei Geral de Proteção de Dados Pessoais (LGPD - Lei nº 13.709/2018) and applicable international data protection laws.

We implement technical and organizational measures appropriate to ensure a level of security appropriate to the risk in accordance with Article 46 of the LGPD.

4. DISCLAIMERS AND LIMITATION OF LIABILITY

While the Company uses reasonable efforts to include accurate and up-to-date information in the Site, the Company makes no warranties or representations of any kind as to its accuracy. The Company also makes no representation, warranty, guarantee or promise that the products, website, or services will meet your requirements or achieve any particular results. The Company assumes no liability or responsibility for any errors or omissions in the content of the Site.

You agree that your use of the Site shall be at your sole risk and that you will be solely responsible for any damage to your hardware or loss of data that results from the download of any Content.

When you register with the Company and/or this Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from the Company. You consent to receive notices electronically by way of transmitting the notice to you by email.

If you send comments or suggestions about the Site to the Company, including, but not limited to, notes, text, drawings, images, designs, or computer programs, such submissions shall become, and shall remain, the sole property of the Company. No submission shall be subject to any obligation of confidence on the part of the Company.

The Company shall exclusively own all rights to (including intellectual property rights thereto) and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you.

The Company shall use commercially reasonable efforts to restrict unauthorized access to its data and files. However, no system, whether or not password protected, can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. Use of the Site is completely at your own risk.

You are responsible for maintaining the confidentiality of your user ID and password. You are also responsible for all uses of your user and password, including any related charges. If you are a personal representative of the user, you represent that you have the user's permission to use the company platform on his behalf.

Loot Studios has taken measures it considers appropriate to ensure the security and confidentiality of any information you provide to this platform. This includes technical security measures to avoid unauthorized access. However, the Internet is not secure and is not under the company's control. Use of the Internet is entirely at your own risk and is subject to applicable laws and regulations.

The Company will not intentionally disclose any personally identifying information about you to third parties, except where the Company, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms and Conditions of Use.

5. MISCELLANEOUS

This agreement shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil. The courts of the City of Belo Horizonte, State of Minas Gerais, are elected to settle any doubts or disagreements concerning these Terms and Conditions of Use.

If any provision of this agreement is deemed unlawful, void, or for any reason unenforceable, such provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

Last Updated: June 2025